Welcome to The Thoughtful Fold (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
Information We Collect
When you use our website, we may collect certain information, including:
Personal Information
When you create an account or place an order, we may collect:
Name
Email address
Billing and shipping address
Phone number (if provided)
Account Information
If you create an account, we store the information necessary to manage your account and order history.
Payment Information
Payments are processed securely through a third-party payment processor. We do not store or retain your credit card information on our servers.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, such as:
IP address
Browser type
Device information
Pages visited and time spent on the site
This information helps us improve our website and user experience.
Cookies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies may be used to:
Keep you logged into your account
Remember items in your shopping cart
Understand how visitors use our website
Improve website performance
You can choose to disable cookies through your browser settings, though some features of the website may not function properly.
How We Use Your Information
We may use the information we collect to:
Process and fulfill orders
Provide customer service and support
Manage user accounts
Send order confirmations and updates
Improve our website and services
Prevent fraud or unauthorized transactions
Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted third parties only when necessary to operate our business, such as:
Payment processors
Shipping providers
Website hosting services
These providers only receive the information necessary to perform their services.
Data Retention
We retain personal information only as long as necessary to fulfill orders, maintain account records, comply with legal obligations, and resolve disputes.
If you would like your account or personal data removed, you may contact us using the information below.
Your Rights
Depending on your location, you may have the right to:
Request access to the personal information we hold about you
Request corrections to your information
Request deletion of your personal data
Security
We take reasonable steps to protect your personal information using industry-standard security measures. However, no method of transmission over the internet is completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:
The Thoughtful Fold
Email: hello@thoughtfulfold.com
Website: www.thoughtfulfold.com